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We'd love to hear from you. Get in touch with questions, feedback, or suggestions.
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Response Time
We typically respond to inquiries within 24-48 hours during business days. For urgent technical issues, please include detailed information about your browser, device, and the specific problem you're experiencing.
Frequently Asked Questions
Is the tool really free?
Yes! 9-Box Generator is 100% free with no hidden costs, premium tiers, or subscriptions. We believe talent management tools should be accessible to everyone.
Do I need to create an account?
No! We don't require any login, registration, or email address. Just visit the generator and start creating assessments immediately.
Is my employee data stored?
No. All employee information exists only in your browser session and is never stored in any database. When you close the browser tab, all data is lost.
Can I export my assessments?
Yes! You can copy AI-generated assessments directly from the interface to paste into your performance review docs, talent planning sessions, or calibration materials. You can also export the grid as a PNG image.
How does the AI work?
We use Anthropic's Claude AI to generate professional narrative summaries and development recommendations based on the employee's grid placement and context you provide.
Can I use this for my company?
Absolutely! The tool is designed for managers, HR professionals, and business owners of any organization size. However, make sure to follow your company's data policies when entering employee information.
I found a bug. How do I report it?
Please email us at hello@9boxgenerator.com with details about the issue, including your browser, device, and steps to reproduce the problem.